If you wish to return the product, you will be responsible for the shipping costs. The exact shipping cost will depend on the shipping company you choose.
If the item you receive is damaged or incorrect due to reasons attributable to us, you will not be required to pay shipping costs for that reason.

Refund and Return Policy
Holiday Promotions and Sales
All sales are final. Promotions and sales are limited in nature and therefore we do not accept refunds, returns or exchanges on orders placed during promotional periods. Warranties will still be maintained. For complete support for product related inquiries,809164751@qq.com Please contact us.

Returns and Refunds

You can purchase items from this website using any of the payment options listed.
Rainbowcrystal88 reserves the right to change payment methods at any time without notice.
We cannot accept returns without an order number or for products returned more than one month after the shipping date.
Rainbowcrystal88 aims to provide the highest quality equipment, on-time delivery, and 7 days a week after-sales support. Customers should keep the following in mind:

If you have any questions, please contact our after-sales team (809164751@qq.comPlease contact us at the address below. Any breakdowns caused by disassembly or repair by the customer will not be covered by the warranty, however we will provide ongoing technical training.
If your device is broken and cannot be used normally, please email us with a valid order number, photo or video proof, and our team will assist you. If you fail to provide the information as requested by our team, we cannot provide you with the corresponding support and services.
Returns must be requested within 7 days of receiving the item. No exceptions.
Returned products must be new and ready for resale. They will be inspected upon receipt.
Shipping charges are non-refundable. This includes delivery to your address and returns to our warehouse. Standard shipping rates apply to orders with free shipping.

A 10% restocking fee will be applied. Returns and refunds will be processed after the product is received and inspected.

Tariffs and customs procedures

In some cases, VAT (Value Added Tax), other taxes, customs fees, and/or customs charges required by the destination country. Any additional charges for these taxes or customs fees are the responsibility of the recipient. Rainbowcrystal88 will not accept refunds or returns if the recipient does not pay the customs fees or taxes.

If customs clearance is required, delays may occur and affect the initial delivery time. Rainbowcrystal88 is not responsible for packages held by your country's customs.